May 20, 2019
Singapore Bus Services

Case Study – Yishun Bus Services Analytics

This case study was made possible thanks to LTA open access to the land transport data mall. And I would also like to thank MP for […]
January 19, 2019
E-Scooter Registration

E-Scooter Identification Mark

All e-scooters in Singapore will need to be registered online from 2 January 2019. Once registration is done, LTA will send the Registration Mark via registered […]
November 10, 2018
Huawei Mate 20

All in One Phone – Cashless and Cardless Day

I decided to leave home without my wallet today (10 Nov). And will just use my mobile phone for all payments, communications and information. Journey by […]
August 22, 2018
Mobile Bookdrop

Case Study – Mobile Bookdrop at Tampines Library

There was a Maker Faire the last weekend at Tampines Hub, and it came as a good opportunity for me to drop by and explore this […]
August 18, 2018
Computer at Work

Workfusion RPA Algorithm – Check End of Worksheet

This is a strictly technical post on the use of Workfusion RPA Express to check the last worksheet in Microsoft Excel. This scenario is often used […]
August 11, 2018
Securing your data

Cybersecurity – Securing Digital Assets

In the morning of 21 July 2018, all of Singapore major press broke news that SingHealth’s database was hacked and millions of patients data were collected […]
July 28, 2018
Port of Singapore

Case Study – Singapore Port Digitalization

On the 10 December 2017, the Straits Times published an article – Keeping the ships sailing in – why the Tuas mega port matters. In there, […]
July 21, 2018
Future of Skills Forum Start

Future of Skills Forum

Two Future of Skills Forum were organized by The Straits Times and SkillsFuture Singapore this month. I managed to join in the second session held on […]
July 19, 2018
Botanic Gardens Trees

Case Study – National Parks Digitalization

A few weeks ago I was having a discussion with colleagues about durians. And the topic went on to picking durians directly from trees. I mentioned […]
July 18, 2018
Smart Home with Google Assistant

Top 2 Smart Home Showcase in Singapore

There has been a lot of investment in positioning Singapore as a Smart Nation. And also a lot of emphasis on Smart Manufacturing (or Smart Factory […]
July 2, 2018
Singapore National Library@Orchard

Digital Library on E-Ink Reader

On the Straits Times today (2 July 2018), there was a forum letter in response to a request of having a 24/7 library. The Assistant Chief […]
June 24, 2018
Data Science

Case Study – Data Science in Public Service

The Singapore Government has been active in promoting Smart Nation and Digitalization. There are benefits with digitalization. As more data are gathered, it will give the […]
June 17, 2018
Changi Airport Terminal 4 Transit Hall

Case Study – Digitalization in Changi Airport

In the Straits Times today (17 June 2018), there is a news article on the testing of autonomous vehicles by SATS with the aim of easing […]
June 10, 2018
Suofeiya 3D Model

Case Study – Industry 4.0 in Suofeiya Furniture

I attended the Alibaba Global Course at Sentosa, Singapore in April 2018. There was a series of talks and demonstration of technologies. One of the speaker […]
June 9, 2018
Industry 4.0

Design Principles for Industrie 4.0 Scenarios

In the 2016 49th Hawaii International Conference on System Sciences, Mario Hermann of TU Dortmund University, Tobias Pentek of CDQ AG and Boris Otto of Fraunhofer […]
June 2, 2018
Live Chat

Delivering CX with Online Live Chat

Traditional (which most are) web sites are static. They serve only as a medium of publishing information to visitors and thereafter allow visitors to communicate via […]
June 2, 2018
Airport Flight Time

Predicting flight cancellation possibility

Back on the 28 Sep 2015 (Monday) morning, a friend in Taipei messaged me that he is afraid he might not be able to fly back […]
June 2, 2018
Singapore Public Transport

Reduce non-value added time on public transport

Background Singapore has one of the world’s most amazing public transport system. Some of the key characteristics of Singapore public transport using QCD methodology are: 1) […]
June 2, 2018
Business Excellence Leader

Business Excellence Leader Qualifications

Business Excellence has come a long way and its definition varies greatly between countries and organizations. The whole idea behind business excellence is how a company […]
June 2, 2018
Worker with VR glasses

What is the Future of Work?

In recent times, we have been hearing organizations promoting the Future of Work. What actually is the Future of Work? And what are the components in […]
May 29, 2018
Hawker Centre Food

Hawker Centre Kanban System

My colleagues brought me to this famous Mee Pok stall at Blk 710 Clementi West Street 2. I didn’t know much about it until I started […]
May 29, 2018
Business Excellence

Role of Business Excellence in Companies

I have worked in 4 different Global Fortune companies and have interacted extensively with directors and managers who come from the Business Excellence, Operational Excellence, Continuous […]
May 29, 2018
RPA and AI

Robotics Process Automation and the Future of Work

Robotic Process Automation (RPA) is set to change the way we work. It’s like smart phone superseding the traditional button-dialed phone. The gap between those who […]